During a restart, a device fails to start.

Trouble Ticket Number

DTS2024072922632

Symptom

During a restart, a device fails to start.

Condition

The storage area of a device is damaged.

Impact

The device cannot be started.

Severity

Minor

Root Cause

No self-healing mechanism is available after the storage area is damaged.

Solution

When detecting that no startup package is available, the system automatically resets and triggers a rollback.

Solution Impact

None

Problem Resolved in

V300R023C00SPC100

Involved Models

AR617VW-LTE4EA, AR617VW-LTE4, AR617VW, AR611W-LTE4CN, AR611W, AR611, AR611-S

Precaution

After activating the patch, restart the device for the patch to take effect.